Custom Branded Products can't refund after start production
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The paper wristbands are designed for one-time use and are crafted from synthetic paper, a material known for its water resistance, durability and hard to tear. Ideal for amusement park, theme park, campground, sports arena, marathon race, golf tournament, music festival, world tour, gig, live show, sports meeting and club as a entry pass. Available in custom colors to match your event's branding or to differentiate between different types of access or VIP status.
Artwork ApprovalWe provide free virtual proof for your confirmation before production. You must approve the design draft in writing (email/WhatsApp). Your approval confirms all logo, color, text, size details are correct.
Before Production LaunchIf you cancel the order prior to us sending goods into production, we reserve the right to charge artwork setup fees, graphic design fees and any non-reversible supplier pre-order costs.
After Production StartsOnce printing, engraving or manufacturing has commenced, orders cannot be canceled, returned or refunded, as products are customized with your exclusive logo and cannot be resold to other buyers.
What we DO compensateWe take responsibility only for:
Printing errors made by our side (wrong logo, wrong color, wrong layout against approved proof)
Damaged/defective items due to production & shippingClaims must be submitted with photos within 7 calendar days upon receipt.
Not eligible for refund/remake
Mistakes on logo/text information provided by buyer
Change of mind after artwork approval
Incorrect quantity, style selected by customer
Dissatisfaction with color difference within normal industry printing tolerance
