Custom Branded Products can't refund after start production
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This notebook gift set comes with a A5 size full lined pages notebook, signature pen, tone on tone gift box and gift bag. The journal is made of premium leatherette hardcover, which is high quality and durable. With 100 gsm paper, make a statement with customization for your pattern, infusing an air of sophistication into this luxury journal. The 180 degrees binding allows the notebook to lay flat when open, providing a stable writing surface. An elastic band protects inside privacy and keeps your notebook close and a ribbon bookmark to quickly find page. A pen loop where fast find your ballpoint pen in the meeting. Perfect promotion gift for business occasions, annual conventions, summer camp, academic seminar, trade show and celebrations. 96 sheets.
Artwork ApprovalWe provide free virtual proof for your confirmation before production. You must approve the design draft in writing (email/WhatsApp). Your approval confirms all logo, color, text, size details are correct.
Before Production LaunchIf you cancel the order prior to us sending goods into production, we reserve the right to charge artwork setup fees, graphic design fees and any non-reversible supplier pre-order costs.
After Production StartsOnce printing, engraving or manufacturing has commenced, orders cannot be canceled, returned or refunded, as products are customized with your exclusive logo and cannot be resold to other buyers.
What we DO compensateWe take responsibility only for:
Printing errors made by our side (wrong logo, wrong color, wrong layout against approved proof)
Damaged/defective items due to production & shippingClaims must be submitted with photos within 7 calendar days upon receipt.
Not eligible for refund/remake
Mistakes on logo/text information provided by buyer
Change of mind after artwork approval
Incorrect quantity, style selected by customer
Dissatisfaction with color difference within normal industry printing tolerance
